Position:
User Experience Lead - Mobile Center of Competence at IBM
Industry:
Information Technology and Services
Work:
IBM
since May 2013
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User Experience Lead - Mobile Center of Competence
IBM Interactive
Jul 2010 - May 2013
-
Senior Managing Consultant (Manager) - User Experience Director
IBM Interactive
May 2006 - Jul 2010
-
Senior Managing Consultant / Creative Director
IBM Interactive
Oct 2000 - May 2006
-
Managing Consultant / Information Architect
IBM
Jan 1999 - Oct 2000
-
Information Development Lead
Nortel
Nov 1997 - Jan 1999
-
Technical Writer and Project Manager
IBM
Nov 1996 - Nov 1997
-
Technical Writer and Project Manager
Lord Corporation
Sep 1995 - Nov 1996
-
End User Support
ERM
Sep 1994 - Sep 1995
-
Technical Writer
Education:
Rensselaer Polytechnic Institute 2002 - 2003
MS, Technical Communication (HCI)
Boston University 1992 - 1994
BA, Political Science
University of Southern California 1990 - 1991
Skills:
Digital Photography, Social Media, Social Media Marketing, User Experience, User Interface Design, Information Architecture, Globalization, Usability, Accessibility, Content Strategy, SEO, Multimedia, Digital Marketing, Interactive Marketing, Video, People Management, Webinars, Mobile Applications, Usability Testing, Machinima, Social Networking, Digital Strategy, Virtual Worlds, Email Marketing, Online Communities, Web Design, Analytics, Heuristic Evaluation, Creative Strategy, Personas, Experience Design, Human-computer Interaction, Prototyping, Mobile, Web Strategy, Web Analytics, Digital Media, Online Marketing, Creative Direction, Content Marketing, Facebook, Twitter, Social Bookmarking, LinkedIn, Social Business, Interaction Design, Mobile Devices