Position:
Manager, Technical Publications at KLA-Tencor
Work:
KLA-Tencor
- Milpitas, CA since Mar 2012
-
Manager, Technical Publications
SonicWALL
- San Jose, CA Mar 2004 - May 2012
-
Senior Manager Technical Documentation, Engineering and Operations
Electronic Arts
- Redwood Shores, CA Aug 2003 - Mar 2004
-
Technical Writer
Cisco Systems
Aug 1999 - Aug 2003
-
Program Manager, Cisco IOS Technology Division: Customer Programs
Education:
San Jose State University 1995 - 1997
California Bilingual Cross-Cultural Langage Acquisition Development Credential, Education
University of California, Santa Cruz 1990 - 1994
BA, English
Skills:
Technical Communication, Technical Documentation, Technical Writing, FrameMaker, Software Documentation, Troubleshooting, Quality Assurance, RoboHelp, Online Help, DITA, Testing, Visio, VPN, Cross-functional Team Leadership
Interests:
Skateboarding, surfing, swimming, volunteering at the YMCA, and providing guest lectures on Professional Technical Writing at California State, San Jose and San Francisco, and University of California, Santa Cruz.