Position:
SVP, Sr Service Delivery Manager at Bank of America
Work:
Bank of America
since Aug 2010
-
SVP, Sr Service Delivery Manager
Countrywide Financial
- Plano, TX Mar 2002 - Aug 2010
-
VP Systems Analysis / Service Delivery Manager
IBM Corporation
Jan 2001 - Nov 2001
-
Senior Consultant, CRM Alliances Services
Compaq Computer Corporation
Nov 1993 - Dec 2000
-
Systems Manager, Latin America Division
ICA Fluor
Jul 1989 - Oct 1993
-
Financial Systems Coordinator
Education:
Instituto Politécnico Nacional 1985 - 1989
BS, Informatica (Information Science)
U.P.I.I.C.S.A 1985 - 1989
Informatica
Skills:
Technology Planning, Project Delivery, Project Portfolio Management, Business Analysis, Systems Analysis, Technology Evaluation, Program Management, Software Project Management, Business Process Mapping