Work:
SAN MATEO COUNTY HEALTH AND HUMAN SERVICES AGENCY - Daly City, CA
Benefits Analyst II/ Screening and Assessment Specialist
SAN MATEO COUNTY HEALTH AND HUMAN SERVICES AGENCY - Daly City, CA
Benefits Analyst I
P.W. STEPHENS, INC - Fremont, CA
Estimator / Salesperson
FARMERS INSURANCE GROUP - Pleasanton, CA
Homeowner's Claims Adjuster
T-MOBILE USA, INC - Concord, CA
Indirect Sales Coordinator
BIG NET INC - Jackson, MS
Customer Service Supervisor
MCI WORLDCOM - Jackson, MS
Customer Messaging Agent
Education:
Jackson State University - Jackson, MS
Bachelor's of Science in Mass Communications
Castlemont High School - Oakland, CA
Diploma in General Study
Skills:
Achievement-oriented Business Administration professional with 10+-years of diversified experience in office management, administrative support and customer service. Strong PC/spreadsheet skills, excellent multi-tasking and organizational aptitudes, proven ability to problem-solve and team build projects. Exceptionally well organized with a track record that demonstrates self-motivation, creativity, and initiative to achieve both corporate and personal goals. Personal achievements include streamlining procedures, developing procedure manuals and participating on several teams that were instrumental in enhancing system functionalities. Ability to interact with all levels of upper management with effective verbal/written communication skills. Technical proficiency includes Microsoft Word, Excel, Powerpoint, Outlook, and Windows []