Work:
Grand Sierra Resort
Table Games Supervisor
Silver Legacy - Reno, NV
Table Games Supervisor Multi Game Dealer
Western Village - Sparks, NV
Multi-Game Dealer
Lexus of Stevens Creek - San Jose, CA
Customer Relations Manager
Siena Hotel Spa and Casino - Reno, NV
Table Games Supervisor Multi-Game Dealer
Education:
Reno Business College - Reno, NV
Diploma in Business Management Computer Accounting
Ukiah High School - Ukiah, CA
Diploma in General Education
Skills:
* Professional demeanor, attire and communication skills * Skilled in staff selection, training and evaluations * Extensive experience in customer service, both in-person and by phone * Expertise in the hospitality and gaming operations * An independent self-starter * Strong verbal and written skills * High degree of proficiency MS Word, Excel, internet and quickly learn new proprietary software * Well organized and highly efficient working in a multi-tasking dynamic environment * Establishment of policy and procedures