Position:
Process Analyst at Pomeroy
Work:
Pomeroy
- Hebron, KY since Oct 2002
-
Process Analyst
One Net Communications
- Blue Ash, OH Jan 2001 - Aug 2002
-
Network Management Center Technician
Hollywood Video
- Cincinnati, OH Aug 1999 - Feb 2000
-
Assistant Manager
Convergys
- Cincinnati, OH Jan 1998 - Mar 1999
-
Billing Specialist
Education:
University of Cincinnati 1994 - 1996
Cheviot Elementary
Certifications:
ITIL V3 Foundation Certificate in IT Service Management, PeopleCert Group
ITIL V3 Intermediate Certificate in Service Operation, PeopleCert Group
ITIL V3 Intermediate Certificate in Service Transition, PeopleCert Group
HDI Support Center Manager, HDI