Position:
Operations Manager at PRC, Operations Manager at PRC
Location:
Jacksonville, Florida Area
Work:
PRC
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Operations Manager
PRC
since Nov 1999
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Operations Manager
PRC
1999 - 2008
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Operations Manager
Home Choice Rent To Own
Jun 1993 - Nov 1999
-
Store Manager
Home Choice Rent to Own
1993 - 1999
-
Store Manager
Education:
Miami Dade College 1992 - 1995
PSI Institute 1990 - 1992
Certificate, Computer Science
Leesburg High School 1984 - 1989
Diploma, General Education
Skills:
Call Center, Kronos, Customer Satisfaction, Vendor Relations, Process Improvement, Workforce Management, Outbound, Customer Service, Performance Management, Team Building, Coaching, Operations Management, Customer Relations, Problem Solving, Budgeting, Administration, Organizational Development, ACD, Strategic Planning, Data Analysis, Change Management, Customer Experience, Business Analysis, Metrics, Sales Management, Customer Retention, Business Process Improvement, Employee Relations, Microsoft Office, Inventory Management, Outsourcing, P&L, Program Management, Sales Operations, Outlook, People Management, Process Development, Inbound Marketing, Management, Call Centers, Call Center Development