Position:
ECCS Production Support at JPMorgan Chase
Industry:
Information Technology and Services
Work:
JPMorgan Chase
- Columbus, Ohio Area since 2010
-
ECCS Production Support
JPMorgan Chase
- Columbus, Ohio Area Nov 2009 - Nov 2010
-
Call Recording Systems Administrator
Open Systems Technologies/JP Morgan Chase
May 2009 - Nov 2009
-
Business Analysis PCS - Personal Communcation Systems
Discover Financial Services
Mar 2004 - May 2009
-
Technical Staff Support - Tier 2
COMSYS
Oct 2008 - Feb 2009
-
Government Help desk Analyst
Honda of America Mfg., Inc.
2001 - 2003
-
Team Lead - Computer Ops Support
Education:
DeVry University-Ohio 1997 - 2001
Westerville 1992 - 1996
Skills:
Business Analysis, Vendor Management, Process Improvement, Help Desk Support, Oracle, Technical Recruiting, VMware, Internet Recruiting, SDLC, Information Technology, Talent Acquisition, SQL, Witness, NICE Call Recording, Windows Server, Windows 7, JCL, REXX, COBOL
Honor & Awards:
Discover Financial Services Highest Award – Presidents Plate 2007
Helpdesk Institute (HDI) Silver Metal Winner – 2007, 2008 and 2009
Government Security Clearance – Received in 2008