Work:
ACS
Senior Telecom Engineer/Systems Administrator
Turncomm Voice & Data Convergence - Raleigh, NC
Owner
Nortel/Executone Information Systems
Senior Service Engineer
Nortel/Executone Information Systems - New York, NY
Nortel/Executone Information Systems
Installation/Service Engineer
Education:
Wake Technical College - Raleigh, NC
Associate in Applied Science in Networking Technology
Wake Technical College - Raleigh, NC
Certificate in Voice Over IP
Campus Networking
Master in VMI Voice Mail
Skills:
Avaya Definity: G3R, CM, S87XX Server, Intuity Audix VM, Modular Messaging, VoIP- Media Gateway G450x, CMS, ASA, ESS, AES, Skills, Hunt, VDN, Vectors, BSR, DR,CM5/9600 Series IP Desk Phones, NICE, Verint Station/Trunk Recording Nortel: BCM, Option 11/81c, CIS, MCIS Key Systems, Voicemail-Flash, Nam, Call Pilot, Samsung Office Serv 7400 IP Speech Soft Call Master (Applications: Unified Messaging, Dialer, Fax, Scripting, Call Routing, IVR Applications) Iwatsu Systems (Applications: Campus Networking, VMI Voice Mail, Tasks ACD) Octel Messaging Vx1, 250 Toshiba DK40-424 Systems Strategy Voicemail Aleen Messaging Lucent Partner vs Mail/Legend Mail Alcatel Omni PCX 4400 OmniTouch/Omni Messaging Mitel 3300 IP Predictive Dialer/IVR) Modular Messaging Executone IDS 42-648 Hybrid Systems VX2 VXC EVX Voicemails Cisco Avvid (Applications: Unity Messaging, Call Manager) Esna Unified Messaging Hospital-Based Executone Care/Com I and IIe Nurse Call Systems Advance and Dynamic ACD/ Auto Attendant