Position:
Sr Business Analyst at Oracle
Industry:
Information Technology and Services
Work:
Oracle
since Nov 2010
-
Sr Business Analyst
Oracle
- Greater Denver Area Feb 2010 - Nov 2010
-
Business Process Analyst
Sun Microsystems
- Greater Denver Area Aug 2007 - Feb 2010
-
IT Operations Manager
Sun Microsystems
- Greater Denver Area Mar 2006 - Aug 2007
-
IT Support Team Lead
Ameristar Casino
- Greater Denver Area Apr 2005 - Feb 2006
-
System Administrator
Sun Microsystems
- Greater Denver Area Apr 2002 - Mar 2005
-
IT Operations Manager
TK Consulting and Highland Management
- Greater Denver Area Apr 2001 - Mar 2002
-
Network Consultant
ILX Lightwave
- Boulder, CO 2001 - 2001
-
Technical Support Specialist
Convergys
- Oklahoma City, Oklahoma Area Jun 1999 - Jan 2001
-
Customer Contact Manager
Education:
Metropolitan State College of Denver 2006 - 2009
BS, Computer Information Systems
University of Oklahoma 1993 - 1995
Skills:
Program Management, Strategic Planning, Cross-functional Team Leadership, Team Leadership, Vender Management, Crisis Management, Crisis Communications, ITIL, Operations Management, Process Development, Relationship Development, Client Relationship Building, Change Management, Business Analysis, Deployment, Systems Analysis, IT Service Management, Process Improvement, Team Building, IT Operations, Management, CRM
Interests:
International Business, martial arts, music, new technology, zymurgy
Certifications:
Prince2 Practitioner, APM Group Ltd
ISA (Information Systems Analyst), ICCCP
ITIL v3 Foundation, APM Group