VIRGINIA D HILL, LPC, CRC, R-DMT
Mental Health at Wake Forest Rd, Raleigh, NC

7962437, Jun 14, 2011

Nov 16, 2007

11/941214

Brian Brandenburg - Wake Forest NC, US
Randall A. Craig - Raleigh NC, US
Virginia D. Hill - Raleigh NC, US
Govindaraj Sampathkumar - Cary NC, US
Deanna M. Shaw - San Martin CA, US

International Business Machines Corporation - Armonk NY

G06F 15/18, G06F 17/30, G06N 3/08

706 48, 706 18, 706 20, 707723, 707725, 707737

Data for a first time period in a primary data sequence is compared with data for a second time period in each of a set of secondary data sequences. The durations of the first and second time periods are correlated, and the first time period is different from the second time period. A ranking is assigned to each secondary data sequence based on the corresponding data for the second time period. The ranking for each of the set of secondary data sequences is written to a computer useable medium. The primary data sequence and the set of secondary data sequences are adjusted based on a request to change the primary data sequence to one of the set of secondary data sequences. The comparing, assigning, and writing are repeated for the adjusted primary data sequence and set of secondary data sequences.

2007026, Nov 8, 2007

May 8, 2006

11/430709

Ana Biazetti - Cary NC, US
Virginia Hill - Raleigh NC, US
Mary Sturgeon - Carrboro NC, US

International Business Machines Corporation - Armonk NY

G06F 17/30

707003000

A method, apparatus and computer-usable medium for the selective, contextual retrieval and presentation of information used in review processes. Search criteria is entered for information to be retrieved for review and information source documents are then searched, maintaining references to the contextual levels encountered (e.g., chapter, section, sub-section, etc.). Once the search is completed, a hierarchical list of sentence extracts matching the search criteria and indicating their location in their respective source document is presented to the reviewer. The user can then select any level of the hierarchical view, which then displays an expanded view of the related section of the source document. The retrieved information can be exported to a plurality of formats, which are annotatable by the reviewer. Users are thereby provided with information relevant to the subject under review, structured and presented in the context of its usage within its associated source document.

2009027, Nov 5, 2009

May 2, 2008

12/114728

Lucio Bortolotti - Rome, IT
Agostino Colussi - Rome, IT
Virginia D. Hill - Raleigh NC, US
Peter H. Sohn - Chelmsford MA, US
Scott A. Will - Wake Forest NC, US

INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY

G06Q 30/00

705 10

Product consumability can be measured by recording customer interaction with customer support mechanisms and mapping the resulting data into consumability characteristics. The consumability characteristics correspond to specific customer experiences with various features and processes throughout the product lifecycle. Through an examination of data mapped into the various consumability characteristics, the vendor or manufacturer can focus on improving features or processes associated with the product.