Work:
JC Penney
Designer
CSL Plasma - Durham, NC
Senior Reception Tech/ Trainer
Measurement Inc - Durham, NC
Batch Editor Team Lead
Measurement Inc - Durham, NC
Call Center Rep/Supervisor
Kelly Services - Duke University / Blue Cross / Quintiles - Morrisville, NC
Call Center Representative
Education:
Center for Employment Training - Durham, NC
Certification in Medical Billing
Durham Technical Community College - Durham, NC
Diploma in General Education
Skills:
Conflict Management Microsoft Office Suite High volume call center supervisor Over 10 years of professional Customer Service experience