VERONA MINER
Medical Practice in Philadelphia, PA

Northeast Treatment Centers
Therapeutic Staff Support Mastery Charter School/ Interact
Student Therapeutic Services Bank of America - Pennington, NJ
Recruiting Coordinator University of Phoenix - Philadelphia, PA
Enrollment Advisor Community College of Philadelphia - Philadelphia, PA
Clerk II Operations The Franklin Institute - Philadelphia, PA
Visitor Services Team Leader

University of Phoenix - Philadelphia, PA
Masters of Science in Psychology University of Phoenix - Philadelphia, PA
Bachelor of Science in Business

Philadelphia Open House Project Manager/Developer University of Phoenix - Philadelphia, PA May 2013 to July 2013 Improved customer and student service quality, enrollments, retention, and recommendations for entire campus Formed open house committee and met with members to discuss logistics of the open house. Created reports that involved numerical data to help increase sales and productivity of all employees. Created system to follow up with attendees and track progression, retention, and recommendations. Trained employees to take over the responsibilities of the open house to continue company growth and surpass company quotas and goals. Pathways Plus Project Manager Montgomery County - Philadelphia, PA September 2012 to April 2013 September 2012 - April 2013 Selectively chosen by Director to inform local community colleges about programmatic options and educational opportunities Presented informational sessions at Montgomery County, Delaware County and Philadelphia Community College events. Work with Director of Workforce Solutions and Community College Directors to create and implement ideas to increase programmatic sales and drive new clientele to move forward with education. New degree enrollments increased annually by 25% and 87% higher retention.