Position:
Research Analyst/Project Specialist at AMERIHEALTH MERCY HEALTH PLAN
Location:
Greater Philadelphia Area
Work:
AMERIHEALTH MERCY HEALTH PLAN
since Aug 2000
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Research Analyst/Project Specialist
FIRST MORTGAGE
May 2003 - Dec 2007
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Mortgage Officer
H&H FURNITURE STORE
May 1995 - Jul 2000
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Customer Service Representative
Education:
Saint Maria Goretti High School 1977 - 1981
Kaplan University
Bachelor of Science, Information Technology
Skills:
Microsoft Acess, Rational Robot, Microsoft Excel, Healthcare, Citrix, Analysis, Research, Customer Relations, Jiva, Operating Systems, Spreadsheets, Visio, Outlook, Word, PowerPoint, Business Analysis, Insurance, Teamwork, Call Center, Process Improvement, Supervisory Skills, Access, Windows, Data Analysis, Problem Solving, Customer Satisfaction, Microsoft Office, Customer Service, Billing
Honor & Awards:
Cum Laude
Dean List
President List
Awards:
Cum Laude
Kaplan University
Awarded for keeping a GPA of 3.54.
President Certificate
Dean List Certificate