Position:
Team Leader at Bisk Education
Location:
Tampa/St. Petersburg, Florida Area
Work:
Bisk Education
- Tampa/St. Petersburg, Florida Area since May 2012
-
Team Leader
Bisk
Sep 2010 - Apr 2013
-
Quality Assurance Representative
Bisk Education
Jun 2008 - Nov 2010
-
Enrollment Specialist
Humana
Jan 2008 - May 2008
-
Billing/Enrollment Specialist
The Home Depot
Aug 2005 - Jan 2008
-
Team Lead
Citi Group
Jun 1995 - Apr 2003
-
Team Lead
Education:
Florida Institute of Technology 2009 - 2012
BA, Healthcare Management w/minor in Human Resource Management
University of San Francisco 2010 - 2010
Certificate, Transitioning to Sales Management
Villanova University 2010 - 2010
Certificate, Lean Six Sigma
University of Notre Dame - Mendoza College of Business 2009 - 2009
Executive Certificate in Leadership and Managment
American InterContinental University 2008 - 2009
AABA, Business Management
Skills:
Customer Service, Sales Management, Sales, Quality Assurance, Coaching, Call Center, Customer Satisfaction, Team Building, Employee Training, Microsoft Office, PowerPoint, Team Leadership, Six Sigma, Training, Call Centers, Leadership Development, Management, Salesforce.com, Recruiting, Time Management