Work:
Verizon Communications Inc - White Plains, NY
Customer Sales Service Representative
AT&T Inc - White Plains, NY
Customer Service Representative
Education:
Lincoln Technical Institute - Paramus, NJ
Licenced Practical Nurse
Fordham University
Business Management
Grace Dodge Vocational High School
Skills:
Solid computer knowledge and skills: Microsoft Word, Excel, PowerPoint, Outlook Express, Microsoft Windows 7, XP, Mac OS 10.0, coffee and Icris systems. Strong customer relations experience, extremely productive in high volume and stressful environments, excellent written and verbal communication, a self-starter, with organizational and multi-tasking abilities.