Work:
Blue Cross and Blue Shield of Florida
Senior Manager, Overpayment Recovery Operations, Healthcare Provider Audit Operations, and Audit Administration
Blue Cross and Blue Shield of Florida
Operations Manager, Overpayment Recovery Operations and Claims Operations
Blue Cross and Blue Shield of Florida
Supervisor, Claims Operations
Darifair Foods, Inc
Project Manager, Business Development
Jacksonville Orthopaedic Institute, P.A
Medical Secretary, Medical/Surgical Assistant
Northeast Florida Rehabilitation, Inc
Medical Secretary, Medical Assistant
Education:
Jacksonville University
MBA
Skills:
Dynamic and technically astute leader with 18+ years experience in diversified business and operational leadership roles including physician-based operations, healthcare management operations, revenue cycle management, financial reconciliation and reporting, medical cost management, call center/customer service management, vendor management, project management, continuous improvement, and business development. Versatile leader with strong business acumen and a proven record in setting strategic direction and executing initiatives within complex organizations to align business needs, corporate metrics, revenue goals, and benefit realization opportunities.