Inventors:
Richard Crouch - San Jose CA, US
Timothy Miller - Boca Raton FL, US
Florian Nierhaus - Sunnyvale CA, US
Assignee:
Siemens Information and communication Networks, Inc.
International Classification:
H04N007/14, H04N015/00, H04N013/04
Abstract:
A telecommunications system includes a conferencing server (), a recording server () operably coupled to the conferencing server; and one or more telecommunications clients (). The telecommunications clients () can use the conferencing server to supervise conversations between two or more of the parties. The recording server () is used to record conversations among the parties and store them as one or more digital files. The telecommunications clients () may further be provided with user interfaces () that allow control of the recording server () for real-time playback during a conversation. The user interface allows the user to control backup; normal speed forward; fast forward; back to beginning; and go to end (i.e., back to real-time output for the call).