Position:
Director of Operations at National Patient Account Services, Loss Control Specialist at Citicards
Location:
Louisville, Kentucky Area
Work:
National Patient Account Services
since Aug 2012
-
Director of Operations
Citicards
since Jan 2000
-
Loss Control Specialist
National Patient Accounts Services
Jan 2000 - Aug 2012
-
Sr. Operations Mgr.
National Patient Accounts Services
Nov 1998 - Jan 2000
-
Operations Manager
National Patient Accounts Services
Nov 1997 - Nov 1998
-
Workers Compensation Specialist
Education:
Webster University 2009 - 2010
Master's degree, Health/Health Care Administration/Management
McKendree University 2006 - 2009
Bachelor of Business Administration (B.B.A.), Management
Skills:
Operations Management, Change Management, Project Management, Strategic Planning, Customer Service, Team Building, Healthcare, Budgets, Performance Management, Process Improvement, Coaching, Program Management, Healthcare Management, Leadership, Cross-functional Team Leadership, Management, Team Leadership, Call Center, Organizational Development, Staff Development
Awards:
Graduated with Honors Outstanding Achievement Award, 2010
Webster University
Graduated cum laude, 2009
McKendree University
GLI Call Center Leadership Award, 2007
Greater Louisville Inc.
Spirit of McKendree Award, 2009
McKendree University