Work:
Northwest Insights
Client Host & Administrator
AvalonBay Communities - Redmond, WA
Community Consultant
CompuCom - Bellevue, WA
Software Tester
Best Buy, Tacoma - Lynnwood, WA
Customer Specialist
Education:
DePaul University - Chicago, IL
Master of Science in Human Computer Interaction
University of Puget Sound
Bachelor of Arts in Psychology
Skills:
Create and conduct usability tests to evaluate user experience on websites and mobile apps.<br/> Perform heuristic evaluations, Wizard of Oz tests, cognitive walkthroughs, interviews, qualitative coding, survey creation and analysis.<br/> Design static and interactive wireframe prototypes in Axure and Adobe InDesign.<br/> Develop and execute research plans for topics including post-traumatic stress disorder, volunteerism, criminal profiling, the rebound effect, and attraction.<br/> Advanced Knowledge of Microsoft Office Suite.<br/> Intermediate Knowledge of Adobe Creative Suite.<br/> Develop websites with HTML, CSS, JavaScript, and jQuery.<br/> Collaborate with team via cloud applications such as Office 365 and Google Services.<br/> Recruit participants for research projects including an individual research project involving over 150 participants.<br/> Calculate and analyze patterns in data using SPSS and Excel software.