Work:
Prism Inc
Contracted for HP/NMCI - IT Operations/Support Analyst
Netcentrics Corporation - Herndon, VA
Contracted for Headquarters Department of the Army - Tier II Remote Technician
Strayer University - Herndon, VA
Help Desk - Tier 1 Technician
Education:
Westwood College - Annandale, VA
Bachelor of Science in Management
Skills:
Experience with Linux, Unix & Windows Active Directory MS Exchange Server 2003 BlackBerry Device Administration Familiar with Computer Hardware MS Office Suite 2007/2010/2013 Oracle's Peoplesoft Ticketing System TCP/IP Configurations Troubleshooting Network Printers Remedy Ticketing System VMware, Virtual Box & Virtual PC Installed licensing Server software Familiar with Internet Explorer and Mozilla Firefox Web Browsers