Position:
Information Technology and Support - KM Specialist and Technical Writer at The Church Pension Group (CPG)
Location:
Greater New York City Area
Industry:
Information Technology and Services
Work:
The Church Pension Group (CPG)
- New York City since May 2010
-
Information Technology and Support - KM Specialist and Technical Writer
Jordan Technical Writing
Feb 2010 - Jun 2010
-
Skilled Technical Writer
Canon USA
Apr 2009 - Feb 2010
-
QA Testing Consultant
Canon U.S.A., Inc.
Apr 2007 - Jan 2009
-
Business Alignment Coordinator
RPI / Credit Suisse
Feb 2007 - Apr 2007
-
Technical Writer Consultant
Interactive Solutions, LLC
Feb 2006 - Dec 2006
-
IT Audit Consultant / Technical Writer
Adecco
Aug 2005 - Oct 2005
-
Procedures Documentation Consultant
QED International
Apr 2005 - Jul 2005
-
Business Process Consultant
Volt
Feb 2005 - Apr 2005
-
Change Management Consultant
Robert Half International / Protiviti
Sep 2004 - Feb 2005
-
IT Audit Consultant
TIAA-CREF
Apr 1995 - Sep 2004
-
Business Analyst
IGIC
1994 - 1995
-
Senior Techical Writer
Astoria Federal Savings
1990 - 1994
-
Senior Business Analyst
Seamens Bank for Savings
1980 - 1990
-
Policies and Procedures Officer
Doubleday Book Club
1984 - 1985
-
Analyst
Education:
Ithaca College 1965 - 1969
B.A, History, Philosophy
Cornell University 1964 - 1965
Park School of Buffalo
Skills:
Excel, Visio, Workflow Analysis, Word, PowerPoint, Outlook, Change Management, Technical Writing, MS Project, Microsoft Office, Adobe Acrobat, Documentation, Knowledge Management, ITIL, Microsoft Excel, Software Documentation, Project Management, Strategic Planning, Vendor Management, Microsoft Word, Process Improvement
Honor & Awards:
TIAA Cref Chairman's Award [2002]
Certifications:
Certified Knowlegde Manager (CKM), Knowledge Management Institute (KMI)
ITIL Foundation v.3.0, The APM Group