THOMAS ATKINSON PATTERSON, III
Pilots at Carolyn Ln, Allen, TX
License number
Texas A2846849
Issued Date
Oct 2016
Expiration Date
Apr 2017
Category
Airmen
Type
Authorized Aircraft Instructor
Address
Address
1220 Carolyn Ln, Allen, TX 75002
Professional information
Providing Contact Information Via A Computer Network
US Patent:
2012019, Jul 26, 2012
Filed:
Jan 25, 2011
Appl. No.:
13/013529
Inventors:
Thomas P. Patterson - Allen TX, US
Erin R. Baker - Oak Lawn IL, US
Erin R. Baker - Oak Lawn IL, US
Assignee:
BANK OF AMERICA CORPORATION - Charlotte NC
International Classification:
G06F 3/048
US Classification:
715734
Abstract:
Embodiments of the invention provide for systems, devices, apparatus, methods, and computer program products for providing contact information via a computer network in response to activating an activatable indicium on a user interface. The activatable indicium integrates and provides the contact information for multiple channels of an entity along with statistical information for multiple contact options associated with each channel, and thus enables a user to contact an agent associated with the entity in a faster, more efficient, and better informed manner.
Internal Management Of Contact Requests
US Patent:
2012019, Jul 26, 2012
Filed:
Jan 25, 2011
Appl. No.:
13/013564
Inventors:
Thomas P. Patterson - Allen TX, US
Erin R. Baker - Oak Lawn IL, US
Erin R. Baker - Oak Lawn IL, US
Assignee:
BANK OF AMERICA CORPORATION - Charlotte NC
International Classification:
G06Q 10/00
US Classification:
705 713
Abstract:
Embodiments of the invention provide for systems, devices, apparatus, methods, and computer program products for allowing a first agent associated with an entity to initiate contact with a second agent associated with the entity via a contact entry point. The contact entry point is displayed on an interface page and enables a first agent to contact other agents associated with the entity in a faster, more efficient, and better informed manner.
Single Identifiable Entry Point For Accessing Contact Information Via A Computer Network
US Patent:
2012019, Jul 26, 2012
Filed:
Jan 25, 2011
Appl. No.:
13/013522
Inventors:
Thomas P. Patterson - Allen TX, US
Erin R. Baker - Oak Lawn IL, US
Erin R. Baker - Oak Lawn IL, US
Assignee:
BANK OF AMERICA CORPORATION - Charlotte NC
International Classification:
G06F 3/048
US Classification:
715764
Abstract:
Embodiments of the invention provide for systems, devices, apparatus, methods, and computer program products for providing an activatable indicium configured as an entry point for accessing contact information on a user interface. The activatable indicium, which may be a company logo, company name or the like, is not initially readily identifiable as an entry point for accessing the contact information. However, over time and continual use, the user recognizes that the presentation of the indicium regardless of the platform provides for an entry point for accessing contact information.