Work:
KForce / Texas Health Resources - Arlington, TX
Service Desk Analyst
AIC / Mohawk Tile - Dallas, TX
Help Desk Analyst II
The Computer Merchant / CSC - Coppell, TX
Help Desk Analyst
Sprint - Fort Worth, TX
Sprint Multiple Device / Airave / 4G Data
Sprint - Fort Worth, TX
Sprint Multiple Device Replacement Group
Sprint - Fort Worth, TX
Business Product Help Desk
Sprint - Fort Worth, TX
Trouble Specialist
Sprint PCS
Client Services Representative
APAC
APAC Senior Claims Representative
Education:
Tarrant County College Associate of Science Business - Fort Worth, TX
Science and Business
Tarrant County College Business Management - Fort Worth, TX
Business Management
Technical Communications Polytechnic High School - Fort Worth, TX
Skills:
Project Management, Active Directory,Typing, Microsoft Office 2000 - 2010, Escalations, Scheduling, IT, Window XP / Window 7, Management Skills, Technical Support, Help Desk, Help Desk, Numbering Production, Citrix, Window 7 Conversion, Lotus Notes, SAP/LDAP Password Reset, Remedy, Bomgar,Techpoint, VNC View, Lockout Status, Office 365/ The Cloud, AS400, ASI/Mainframe, Domain Account, Oasis, McAfee, LanDesk, Telephone Doctor, Mainframe, All Hospital Applications