Work:
StackDat Enterprises
Laptop/Desktop/Computer IT Networking Technician/Consultant
IMAGE Microsystems Inc - Austin, TX
Senior Technician OfficeMax Division
StackDat Enterprises - Leander, TX
Laptop/Desktop/Computer IT Networking Technician/Consultant
Dell Inc - Round Rock, TX
Senior Technical Support - Enterprise Division
Advanced Systems Integration - Austin, TX
Systems Analyst / HMI Programmer/Technical Support
StackDat Enterprises - Leander, TX
Sole Proprietor / CEMS Systems Analyst / Support Technician
Odessa Engineering - Austin, TX
CEMS/DAQ Systems Analyst and Support/ Electronics Technician
Education:
CompTIA - Austin, TX
CompTIA A+ Computer Certification in Computer Technology Support
Dell Inc - Round Rock, TX
Dell Certified Systems Expert in Dell Enterprise Systems Support
Austin Community College - Austin, TX
Vocational in Electronics Technician Training
Oklahoma State University - Oklahoma City, OK
Associates of Applied Science in Electronics Engineering
Skills:
Demonstrated high quality, results-driven, prompt, and professional customer service and support to instill confidence in technical advice and directions by utilizing effective communication skills. Recognized for long hours, commitment to customers, attention to details, professionalism as well as follow-up to insure client satisfaction. Experience with project management, coordination, planning/scheduling classroom instruction. Exceptional problem solving/resolution skills while setting and keeping goals. Resourceful, energetic, competent, able to multi-task and results-oriented. Creative talent as well as entrepreneurial spirit with a continuous desire for improvement. Visual Basic programming experience as well as various proprietary scripting language experience. Team player but comfortable working independently. Written and verbal communication skills involving professional experts as well as the technically challenged.