Position:
Inside Sales Representative at McGraw-Hill Education
Work:
McGraw-Hill Education
- Columbus, Ohio since May 2010
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Inside Sales Representative
Mettler Toledo
Feb 2010 - May 2010
-
Training Associate
LexisNexis
Jan 2008 - Jan 2010
-
Client Liaison
Vangent
Jul 2006 - Dec 2007
-
Client Liaison
ALLTEL Publishing
Sep 2003 - Apr 2005
-
Process and Project Manager - Contractor
ALLTEL Publishing
May 2002 - Oct 2002
-
Customer Service Consultant
CoreComm
Jan 1999 - Dec 2000
-
Customer Service Manager
GTE Directories (now known as SuperMedia, Inc.
Apr 1994 - Jan 1999
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Intercompany Customer Relations Manager - Operations Manager
GTE Directories
Oct 1992 - Apr 1994
-
Regional Customer Relations Manager
GTE Directories
Dec 1989 - Oct 1992
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Customer Service Supervisor
Education:
Capital University Law School
Legal Assistant (paralegal) certificate
The Ohio State University
B.A.
Skills:
Publishing sales experience to post-secondary and workforce developent markets, Strong presentation skills of product offerings to both individuals and groups, Exceptional Prospecting Skills, Extensive Relationship Management Skills, Consultative Selling Style, Territory Management, Recognized for consistently being above quarterly and annual sales goal, Winner of multiple sales incentive trips for top performers, Development and implementation of selling strategies to achieve sales targets, Awarded company's highest award for customer service, 20+ years publishing experience, Motivated self-starter, Salesforce.com, Cross-functional Team Leadership, Account Management, Customer Service, Sales, Sales Force Development, Training, Customer Satisfaction, Leadership
Interests:
Road bicyclist and distance swimmer
Honor & Awards:
GTE Corporation Leadership Award
GTE Directories Customer Service Award of Excellence
GTE Directories Innovation Award of Excellence
McGraw-Hill School Education Breakthrough Award for annual sales performance above 108 percent