Position:
Director of Service Operations at IBM (Unica)
Industry:
Information Technology and Services
Work:
IBM (Unica)
- Greater Boston Area since Jun 2010
-
Director of Service Operations
Conviva
- San Francisco Bay Area Jun 2007 - Jan 2009
-
Senior Director Operations
Microsoft
Feb 2003 - Dec 2006
-
Director Operations Tools and Process
WebTV
- San Francisco Bay Area Oct 1996 - Feb 2003
-
Director of Service Operations
Bolt Beranek and Newman (BBN)
- Cambridge, MA Oct 1990 - Aug 1996
-
Manager of Network Operations
m2c
Nov 1987 - Oct 1990
-
Systems and Network Administration
Skills:
IT Operations, Systems Engineering, Network Monitoring Tools, Virtualization, ITIL Certified, SaaS Operations, Computer Security, System Automation, Program Management, Incident Management, Problem Management, Change Management, IT Infrastructure Management, Project Management, Network Administration, Cloud Computing, Sarbanes-Oxley Act, SaaS, Data Center, ITIL, Security, Unix, Software Project Management