DR. STEPHEN JONATHAN KLEIN, D.D.S.
Dentist at 40 St, New York, NY
License number
New York 043506-1
Category
Dentist
Type
Oral and Maxillofacial Surgery
Address
Address
104 E 40Th St SUITE 806, New York, NY 10016
Phone
(212) 986-8151
(212) 297-9011 (Fax)
(212) 297-9011 (Fax)
Personal information
See more information about STEPHEN JONATHAN KLEIN at radaris.comName
Address
Phone
505 Beach 141St St, Rockaway Park, NY 11694
415 E 37Th St APT 5G, New York, NY 10016
59 Adrian Ave, Bronx, NY 10463
5 Donswood Ct, Clifton Park, NY 12065
34 Gramercy Park E #8BR, New York, NY 10003
Professional information
Systems Librarian At Cuny Graduate Center
Position:
Digital Services/Systems Librarian at CUNY Graduate Center
Location:
Greater New York City Area
Industry:
Higher Education
Work:
CUNY Graduate Center
since May 2009
-
Digital Services/Systems Librarian
Pratt Institute
May 2005 - Apr 2009
-
Electronic Resources/Systems Librarian
SGH Associates
Sep 2004 - Jul 2006
-
Project Manager
FDR HS
Sep 2003 - Jun 2005
-
Librarian
FDR High School
Sep 2003 - Jun 2005
-
Librarian
CTN Systems
Sep 2001 - Jun 2005
-
Systems Administrator and Analyst
Imagine Software
Mar 1997 - Jul 2001
-
Project Manager and Design Analyst
Imagine Software, Inc
Feb 1997 - Jul 2001
-
Project Manager and Design Analyst
AccessVia
Jan 1995 - Nov 1996
-
Technical Writer/Product Manager
ACCESS, Inc
Jan 1995 - Nov 1996
-
Technical Writer and Product Manager
UW-Seattle
Sep 1994 - Feb 1995
-
Research Assistant
Free lance
Jan 1993 - May 1994
-
Writer
Folklore Project Stockholm
May 1991 - Jul 1991
-
Archivist & Researcher
Education:
Queens College 2002 - 2004
Masters; M.S. School Librarian, Library and Information Science City University of New York-Brooklyn College 2002 - 2003
MA, History City University of New York-Queens College 2002 - 2003
MLS, Library and Information Science UW Madison 1984 - 1989
B.A, History University of Wisconsin-Madison 1984 - 1989
BA, History University of Wisconsin-Madison 1984 - 1989
Masters; Y.S, History; 2003; Social Studies Teacher
Masters; M.S. School Librarian, Library and Information Science City University of New York-Brooklyn College 2002 - 2003
MA, History City University of New York-Queens College 2002 - 2003
MLS, Library and Information Science UW Madison 1984 - 1989
B.A, History University of Wisconsin-Madison 1984 - 1989
BA, History University of Wisconsin-Madison 1984 - 1989
Masters; Y.S, History; 2003; Social Studies Teacher
Skills:
Metadata, Cataloging, Library, Library Science, Library Instruction, Collection Development, Information Literacy, Academic Libraries, Dublin Core, Digital Libraries, Library Management, OCLC Connexion, Public Speaking
Interests:
MEDIA SKILLS:
• AACR2, MARC, EAD, TEI, Dublin Core & XML
• LCC, DDC and LCSH
• OCLC and RLIN
• Extensive knowledge and experience in database searching
• MS Office Applications: Word, Excel, PowerPoint, Access and Project
• Dreamweaver, HTML, Javascript & PHP
• Pagemaker & QuarkExpress
• Photoshop, Freehand, Illustrator & CorelDraw
• Macromedia Flash
• Visio
• Rudimentary SQL and UNIX Shell Script Programming
• Unix (Solaris), some flavors of Linux, Microsoft and Macintosh Operating System, LAN and Wireless Network configuration.
• Blackboard (as user and evaluator) and Moodle.
Partner At Grand Central Oral And Maxillofacial Surgery
Position:
Partner at Grand Central Oral and Maxillofacial Surgery
Location:
Greater New York City Area
Industry:
Medical Practice
Work:
Grand Central Oral and Maxillofacial Surgery
since Feb 1998
-
Partner
Education:
New York University - College of Dentistry 1986 - 1990
Emory University 1982 - 1986
Bachelor's degree, Psychology
Emory University 1982 - 1986
Bachelor's degree, Psychology
Electronic Resources/Systems/Librarian At Pratt Institute
Position:
Electronic Resources/Systems/Librarian at Pratt Institute
Location:
Greater New York City Area
Industry:
Education Management
Work:
Pratt Institute
-
Electronic Resources/Systems/Librarian
Independent Financial Services Professional
Location:
Greater New York City Area
Industry:
Financial Services
Rabbi At Scarsdale Synagogue Temples Tremont And Emanuel
Position:
Rabbi at Scarsdale Synagogue Temples Tremont and EmanuEl
Location:
Greater New York City Area
Industry:
Religious Institutions
Work:
Scarsdale Synagogue Temples Tremont and EmanuEl
-
Rabbi
Dr. Stephen J Klein, New York NY - DDS (Doctor of Dental Surgery)
Specialties:
Oral & Maxillofacial Surgery
Address:
Dr. Stephen J. Klein,(DDS,PC)
353 Lexington Ave SUITE 700, New York 10016
(212) 986-8151 (Phone), (212) 297-9011 (Fax)
353 Lexington Ave SUITE 700, New York 10016
(212) 986-8151 (Phone), (212) 297-9011 (Fax)
Languages:
English, Spanish
Dr. Stephen Klein, New York NY - MD (Doctor of Medicine)
Specialties:
Physical Medicine & Rehabilitation, Orthopedic Surgery
Address:
34 Gramercy Park E, New York 10003
(917) 880-8079 (Phone), (212) 375-8481 (Fax)
21333 39Th Ave SUITE 240, Bayside 11361
(212) 673-6083 (Phone), (718) 631-0195 (Fax)
(917) 880-8079 (Phone), (212) 375-8481 (Fax)
21333 39Th Ave SUITE 240, Bayside 11361
(212) 673-6083 (Phone), (718) 631-0195 (Fax)
Languages:
English
Education:
Medical School
Autonomous University of Guadalajara / Faculty of Medicine
Autonomous University of Guadalajara / Faculty of Medicine
Methods And Apparatus For Use In Computer-To-Human Escalation
US Patent:
8275117, Sep 25, 2012
Filed:
Jun 9, 2011
Appl. No.:
13/157229
Inventors:
Francois Huet - Santa Cruz CA, US
Damien Saint Macary - Mountain View CA, US
Gray Salmon Norton - Portola Valley CA, US
Stephen D. Klein - New York NY, US
Timothy Kay - Los Altos CA, US
Damien Saint Macary - Mountain View CA, US
Gray Salmon Norton - Portola Valley CA, US
Stephen D. Klein - New York NY, US
Timothy Kay - Los Altos CA, US
Assignee:
Microsoft Corporation - Redmond WA
International Classification:
H04M 3/00, H04W 4/00
US Classification:
37926502, 4554262
Abstract:
A system and method are provided for escalating a user or customer to a live agent from a conversational agent when predetermined criteria are met. The conversational agent textually converses in so-called natural language interaction and can run on a computer, such as a server. Upon receiving a first query, the conversational agent creates a new case, and interacts with the customer, in an attempt to resolve the case and satisfy the user. The predetermined criteria for escalation may include a determination that the conversational agent is unable to satisfy a computer-to-computer information request. Alternatively, the predetermined criteria may include patterns and/or words associated with frustration, for example, and/or unrecognized query subject matter, high priority queries, for example to increase sales, etc.
Methods And Apparatus For End-User Based Service Monitoring
US Patent:
2006028, Dec 14, 2006
Filed:
Jun 14, 2006
Appl. No.:
11/424077
Inventors:
Stephen Klein - New York NY, US
Adam Erlebacher - New York NY, US
Adam Erlebacher - New York NY, US
International Classification:
G06F 15/173
US Classification:
709224000
Abstract:
Methods and apparatus to receive requests for support from an automated support system for a plurality of topics for at least one service, track the support requests for at least two of the plurality of topics, and determine trends in the tracked support requests to generate alarms. In one embodiment, the automated support system includes an automated agent.
Methods And Apparatus For Use In Computer-To-Human Escalation
US Patent:
7983411, Jul 19, 2011
Filed:
Mar 24, 2005
Appl. No.:
11/088706
Inventors:
Francois Huet - Santa Cruz CA, US
Damien Saint Macary - Mountain View CA, US
Gray Salmon Norton - Portola Valley CA, US
Stephen D. Klein - New York NY, US
Timothy Kay - Los Altos CA, US
Damien Saint Macary - Mountain View CA, US
Gray Salmon Norton - Portola Valley CA, US
Stephen D. Klein - New York NY, US
Timothy Kay - Los Altos CA, US
Assignee:
Microsoft Corporation - Redmond WA
International Classification:
H04M 3/00, H04W 4/00
US Classification:
37926502, 4554262
Abstract:
A conversational agent receives a textual user message and escalates the user to a live agent if predetermined criteria are met.