Position:
BDC Rep at Keyes Lexus, Security at Level 3 Hollywood
Work:
Keyes Lexus
- Van Nuys, CA since Apr 2013
-
BDC Rep
Level 3 Hollywood
- Hollywood since Mar 2006
-
Security
Zumbox Inc
- Westlake Village, CA Aug 2011 - Apr 2012
-
Customer Support Representative
Medtronic Minimed
- Northridge, CA Apr 2004 - Aug 2011
-
Order Processing Specialist
Cardservice International
- Moorpark, CA Mar 2000 - Mar 2004
-
Customer Contact Associate
Education:
CSUN
BA, Communication Studies
MOORPARK COMMUNITY COLLEGE
Skills:
Word, Excel, Access, GE Centricity, Typing 50 wpm, Outlook, Kayako, Zendesk, Call Center terminology, Upselling, Handling Sales objections, Tom Hopkins training, Email Support, Phone Management, Working with Irate Customers, Microsoft Excel, Up-selling