Location:
Greater Salt Lake City Area
Work:
Morgan Stanley
2000 - 2008
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Vice President, Enterprise Voice Communications
Morgan Stanley
1999 - 2000
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Routing Manager, National Call Center Operations
Packard Bell NEC
1998 - 1999
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Routing Manager, National Control Center
Fidelity Investments
1993 - 1998
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Senior Analyst, Master Console Organization
Education:
Westminster College 2001 - 2002
MBA*, MBA
University of Utah 1986 - 1991
BA, Political Science
University of Utah 1986 - 1991
International Relations Certification, Multidisciplinary Certificate
Skills:
Call Center, Telecommunications, Workforce Management, IVR, Avaya
Interests:
International travel, gourmet cooking, reading (especially historical novels and biographies), camping, hiking, museums