Position:
Damage Recovery Specialist at Enterprise Rent-A-Car
Work:
Enterprise Rent-A-Car
since Aug 2011
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Damage Recovery Specialist
StarTek
Sep 2003 - May 2011
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Business Product Management-Voice Order Specialist
StarTek
Apr 2003 - Sep 2003
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Business Process Management-Tier III
StarTek
Dec 2001 - Apr 2003
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Customer Service
Sykes
Feb 1999 - Feb 2001
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Tech Support for Prodigy Internet
Sykes
Feb 1999 - Feb 2001
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Customer Service and Technical support
Education:
Aims Community College 1998 - 2001
Management and Marketing, Marketing / management
University of Northern Colorado 1997 - 1998
Byers High School 1994 - 1997
High School Diploma
Skills:
Customer Satisfaction, Call Center, Microsoft Office, Call Centers, Customer Service, Technical Support, BPO, Coaching, Management, New Business Development