Work:
Advanced Tech Support - Boca Raton, FL
Tier 1 Technical Support
Life Extension Foundations - Fort Lauderdale, FL
Health Advisor/ Customer Service
T-Mobile Incorporated - Fort Lauderdale, FL
Technical Support/ Customer Service
American Express Incorporated - Plantation, FL
Platinum Card Service
Education:
Career Academy - Boca Raton, FL
CompTia A+, CompTia Network, CompTia Security,
Keiser University - Fort Lauderdale, FL
A.S. in Medical Laboratory Technology
Skills:
Technical Troubleshooting, Hardware Configurations, Software Installs, LAN Connectivity, Problem Diagnosis, Phone & Online Support, Client/Server Models, Preventive Maintenance, User Training/Support, Customer Service, Complaint Handling