Work:
T-Mobile
Rentention Specialist
T-Mobile - Fort Lauderdale, FL
Customer Service Specialist
Convergys - Tamarac, FL
Customer Care Specialist
Education:
Technical Career Institute - Miami, FL
Diploma in Medical Assistant
Skills:
Call Cenrer Operatiosn, Complaint Handling, Dispute Resolution, Sales Lead Generation, Quality Assurance, Word, Excel/Microsoft literate, Working With Multiple Windows, Customer Service & Retention, Multilingual in English, Creole and French, both written and verbal.