Work:
Portland Airport Super 8 Hotel
Assistant General Manager
GSI Commerce - Melbourne, FL
Customer Service Representative III
Holiday Inn Express & Suites - Seattle, WA
Assistant General Manager (3/2008-5/2009)
Quality Suites Oceanfront Hotel - Melbourne Beach, FL
Front Desk Manager/Assistant Revenue Manager
Holiday Inn Express & Suites - Cocoa Beach, FL
Front Desk Manager/Director of Operations (6/2002-1/2004)
Holiday Inn Busch Gardens - Tampa, FL
General Manager (4/1999-5/2002)
Education:
Johnson and Wales University - Providence, RI
Masters in Hospitality Management
Skills:
Knowledge of Peachtree, POS systems, Excel, Micros, Profit Manger, Avnet, Merlin, Microsoft Works/ Office, Windows(all applications), Holidex, Opera, STS and Encore applications. Intermediate knowledge of Epiphany, Avaya, Commercial Ware and Property Management Systems due to years of extended use and updated training. Type: 45 wpm, 10 key punch, credit / debit reconciliation, cash handling, internal and external audit, VIP recognition program knowledge and system set up of newly registered customers. I am capable of processing inventory, budgets and scheduling for multiple departments, AR, AP, Sales, Marketing, P&L and all areas of Operations. Human Resources and Training Development of 75+ employees of varied backgrounds in within multiple departments.