Work:
FedEx - Pittsburgh, PA
Managing Director Quality & Customer Experience
FedEx Worldwide Headquarters - Memphis, TN
Corporate Quality Leader
FedEx - Pittsburgh, PA
Service Culture Leader/Senior Management
Education:
University of Texas - Austin, TX
Journalism
Texas Women's University - Denton, TX
Journalism
Skills:
Quality Science Application, Operations Management, ISO Certification & Maintenance, Regulatory Agency Compliance, Measurement Analysis, Auditing, Strategic Panning, Presentations, Report Development, Training, Logistics & Warehousing, Budget Development & Management,