SHANNON PULLEY, LLPC
Mental Health at Michigan Ave, Lansing, MI

Siena Heights University - Adrian, MI
Graduate Student in Clinical Mental Health Counseling Program Siena Heights University Adrian - Adrian, MI
Bachelor of Arts in Community Services

Problem Tracking Issue Resolution and Documentation Strong Analytical Skills Requirement Gathering Process and Requirement Documentation Case Analysis Change Request Management Problem Management Manage Project Requirements and Workflow Written and oral communication<br/>Technical Experience Software: Microsoft Office (PowerPoint, Excel, Word, Outlook), iMac (Keynote, Pages, Numbers) Hardware: Cisco multi-line phone system, Tablet/Laptop/Desktop, Printer, Fax, Smart Phones