Inventors:
Shafford Archer - Norcross GA, US
Jon Plotky - Lawrenceville GA, US
Ian Moraes - Suwanee GA, US
Philip Lowman - Ellijay GA, US
James Spencer - Tucker GA, US
International Classification:
H04M 11/00
Abstract:
A health monitor subsystem detects and responds to faults within a geographically disperse voice messaging system. The health monitor subsystem comprises agent, manager, interface, and common processes. The agent process monitors a respective voice messaging system component operative on the host. The manager process monitors and manages detected faults on the host. The interface process exposes a status responsive to the host. The common process monitors and manages a platform of hosts. The health monitor subsystem enables monitoring at the component, host, and platform levels.