Work:
First Class Tin Knocker LLC
Sheet Metal, HVAC Tech
PricewaterhouseCoopers LLP - Boston, MA
IT Field Service, Help Desk Specialist
Pitney Bowes Management Services - Boston, MA
Customer Service Representative
Education:
Computer Ed Institute - Boston, MA
Certificate in PC Support Technician
Skills:
Windows XP, Windows 7, Network+ certified, HP Service Manager, Windows Active Directory, Tandberg Management System, Lotus Notes, Microsoft Excel, PowerPoint, and Word. Sheet Metal Apprentice Permit. Bilingual in English and Spanish.