Work:
Robb Digital Marketing
Digital Project Manager
LexisNexis - New Providence, NJ
Customer Relations Team Leader/Project Manager
LexisNexis - New Providence, NJ
Senior Representative, Customer Relations
LexisNexis - New Providence, NJ
Representative, Customer Relations
Education:
Thomas Edison State College - Trenton, NJ
Psychology
The Cittone Institute - Edison, NJ
King's College - Wilkes-Barre, PA
English & Psychology
Skills:
Classroom-environment training; one-on-one instruction; new hire training plan development; new product release training; internal software training; online tools instruction; professional skills/service skills coaching; process efficiencies and procedure adherence education; internal and external talent recruitment; trend analysis; gap and needs analysis; feedback; excellent leadership, presentation and coaching skills; superior ability to quickly think and adapt; highly self-motivated, creative and flexible; exceptional motivational skills and interactive personality; proven ability to identify new opportunities for development in procedure, culture and methodology; superior analytical and problem solving skills; exceptional communication and teamwork skills; demonstrated software proficiency: Microsoft Office, Visio, Siebel eBusiness Application, eCas, Adobe Photoshop, WebEx, Live Meeting and Camtasia.