Position:
Director of Operations at BABOR North America, Board of Directors at Glen Ivy Hot Springs
Work:
BABOR North America
- West Palm Beach, Florida Area since Feb 2013
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Director of Operations
Glen Ivy Hot Springs
since Apr 2010
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Board of Directors
Boyne USA
Apr 2005 - Jan 2013
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Michigan Director of Spas
State of Michigan
Jan 2010 - Dec 2012
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Michigan Board of Physical Therapy
La Costa Resort and Spa
Nov 2001 - Apr 2005
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Spa Operations Director
KSL Resorts
- Variety of Locations Apr 1999 - Apr 2005
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Spa Director
Grand Traverse Resort and Spa
Apr 1999 - Nov 2001
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Events Coordinator and Spa Complex Manager
Education:
Western Michigan University - Haworth College of Business 1995 - 1999
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Midland Dow High School 1992 - 1995
Skills:
Resorts, Hotels, Spa, Health, Wellness, Special Event, Pre-opening, Hospitality Industry, Fitness, Guest Satisfaction, Spas, Wellbeing, Guest Service, Customer Satisfaction, Customer Service, Treatment, Yoga, Therapeutic Massage, Event Management, Coaching, Marketing, Business Development, Branding & Identity, Hospitality, Public Speaking, Public Relations, Marketing Strategy
Honor & Awards:
"Favorite Resort + Hotel Spa -Northeast, Mid-Atlantic & Midwest" - Solace Spa at Boyne Mountain, Spa Magazine's 2010 Silver Sage Award
"Best for Massage" - The Spa at The Inn at Bay Harbor, Spa Finder Magazines's Readers' Choice Awards
"Top 100 Resort Spas in the US" - The Spa at The Inn at Bay Harbor, Condé Nast Traveler's 2011 Spa Poll
"Top 5 Hotel Spas in the US & Canada for Treatments" - La Costa Resort and Spa, Travel + Leisure 2003