Work:
Environmental Protection Agency
Senior Desktop Technician
Insight Global
Contractor
Paradigm Engineering
Compliance Specialist
Innovative Employee Solutions
Contractor
Absolute Quality
QA Test Lead/ Help Desk Tech
Education:
Catonsville Community College
Computer Science
Skills:
Windows XP, Vista, Windows 7, Windows 8, Mac OS, Windows Mobile, Data Recovery, Data Migration, Desktop Support (Senior Level), Remote Desktop Support (Bomgar, Lync, etc), LAN / WAN Support, Active Directory, Remedy Ticketing System (Expert Level), PC Deployment, Property Tracking, Quality Assurance, Microsoft Office Suite (Outlook, Word, Excel, Power Point, etc), Crystal Reports, Symantec Ghost 11.0.1