Position:
Senior Staffing Analyst at GE Capital
Work:
GE Capital
- Frisco Texas since Jul 2012
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Senior Staffing Analyst
GE Capital
Oct 2009 - Jul 2012
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Strategic Staffing Planner / Forecast Modeler
Stream Global Services
Jul 2006 - Oct 2009
-
Resource Planning Analyst
Choice Homes
Jan 2002 - Jun 2004
-
Sales
Fujitsu Network Communications
Jan 2000 - Sep 2001
-
Program Manager-Fujitsu Network Builder
Education:
The University of Texas at Dallas - School of Management 1996 - 1999
MBA, Organizational Behavior
The University of Texas at Dallas 1992 - 1996
BS, Economics and Finance
Skills:
Contact Centers, Forecasting, Service Delivery, Visio, Customer Experience, Workforce Management, SAP, BPO, Access, Call Center, Problem Solving, Outsourcing, Performance Management, Capacity Planning, Call Centers, Coaching, Inbound Marketing, GIS, Avaya, Training, eWFM, Sales, Process Improvement, FrontPage, Vendor Management