Location:
Washington D.C. Metro Area
Work:
Capital One
Oct 2005 - Oct 2010
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Fulfillment Specialist
Friendly's Restaurant
2000 - 2005
-
Manager
Education:
Erskine College
BA, Behavioral Science
Hillcrest High School
Diploma, English Honors
Skills:
Salesforce.com, Sales Support, Customer Relations, Supervisory Skills, Problem Solving, Correspondent Banking, Mediation, Word, Call Center, Microsoft Office, Data Entry, Telephone Skills, Teamwork, Inventory Management, Customer Satisfaction, Typing, Administrative Support, Team Building, Force.com, Microsoft Word, Call Centers, Customer Service, Microsoft Excel
Interests:
Organizational development, strategic planning, non-profit volunteering
Honor & Awards:
* Manager of the Year
* Certificate of Achievement
* Certificate of Excellence - Top fulfillment performer
* Pulse Award for customer advocacy