Position:
Professional Services, Project Manager at Genesys Tecommunications Labl
Location:
Colorado Springs, Colorado
Industry:
Information Technology and Services
Work:
Genesys Tecommunications Labl
- Colorado Springs, Colorado Area since Feb 2011
-
Professional Services, Project Manager
Verizon Business
Jan 1994 - Jul 2009
-
Senior Manager Contact Center Solutions
Verizon Business
1998 - 1999
-
Manager Application Support Center
MCI
Jan 1994 - Dec 1997
-
Marketing - Product Development Manager
Skills:
IVR, ISO, VoIP, Product Marketing, Project Management, Speech Recognition, Service Delivery, Telecommunications, Management, Leadership, Managed Services, Contact Centers, Unified Communications, Product Development, Professional Services, Solution Selling, Call Centers, Product Management, PMP, ACD, CRM, Telephony, Enterprise Software, CTI, IP, Cross-functional Team Leadership, Customer Experience, Cloud Computing, Testing, Enterprise Architecture