Sandra Elaine Collins
Nursing at Xanadu Way, Denver, CO

Swedish Medical Center
Secretary IV Blue Cross Blue Shield of New Mexico - Albuquerque, NM
Administrative Assistant III Lutheran General Hospital - Park Ridge, IL
Secretary III St. Luke's Medical Center - Milwaukee, WI
Administrative Assistant Highland Park Hospital - Highland Park, IL
Unit Secretary / Surgery Scheduler

* HealthStream HLC Administrator (Healthcare Learning Center)<br/> o Taught HealthStream Administrator course (quarterly)<br/> o Built/published/updated modules, course and classes <br/> o Placed individual and group assignments<br/> o Ran Completion Reports<br/> o Added Learning events<br/> o Cleaned assignment pages of facility transfers/promotions<br/>* Handled all aspects of class registrations (154+ classes annually)<br/> o Annual meetings with contracted vendors for class planning<br/> o Responsible for updating Affiliation Agreements of contractual instructors/vendors<br/> o Building and publishing the courses/classes in the HealthStream application<br/> o Developing variations of the annual class schedules<br/> o Processed all registrations, confirmations, cancelations, deposit forfeitures, class credit<br/> o Class support (room prep, dietary, AV equipment)<br/> Responsible maintenance of the departments Intranet webpage<br/>* Clinical Orientation support<br/> o Prepared bi-weekly rosters<br/> o PBDS (Performance Based Development System) <br/>* Maintenance of statistical databases:<br/> o PBDS database<br/> o New Graduate RN database<br/> o Hospital (HealthStream) Assignments <br/> o Class participation/statistics (contractual and in-house classes)<br/>* Managed and maintained executives' schedules/calendars<br/>* Reconciliation and reimbursement of executives' company credit cards.<br/>* Travel arrangements for executives and department personnel<br/>* Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, databases and presentation software<br/>* Scheduled meetings and arranged catering <br/>* Conducted research, compiled data and prepared papers for consideration and presentation at meetings consisting of executive and director level attendees <br/>* Prepared agendas, compiled, transcribed and distributed detailed meeting minutes<br/>* Served as "Department Lead" in department's move to new headquarters building<br/> o Represented Director at Corporate Move Meetings, coordination of department move, meeting assigned deadlines and development of a department newsletter to assist in keeping the department informed of progress<br/>* Orientated/Trained new personnel on role responsibilities, department attendance procedures and the use of applications used by the organization<br/>* Performed general office duties such as ordering supplies, records management and performing basic bookkeeping work<br/>* Wrote, designed and produced departmental newsletter<br/>* Updated department policies, procedures, and job descriptions<br/>* Maintained personnel files<br/>* Maintained confidentiality of pertinent information and documentation<br/>* Proficient in the use of various software applications: Microsoft/Windows (Word, PowerPoint, Excel); HealthStream, Convert2Share, HPS (Healthcare Payment System), Meditech, SMART, KRONOS, PBDS (Performance Based Development System), Lawson Production; Site Maker 2.0 & 5.0; ESI Scheduler; Lotus Notes, Clip Book & Concur Travel; Digital Store Front; and PeopleSoft's Procure to Pay system<br/>* Served as secretary and treasurer for the Annual Endoscopic and Educational Fairs.<br/>* Played an essential role in BCBSNM receiving the Road Runner award in 2006.<br/>* Experienced with administrative support of both the JCAHO (Joint Commission Accreditation of Healthcare Organizations) and NCQA (National Committee of Quality Assurance) accreditation surveys.

Optical Engineer at Ball Aerospace

Greater Denver Area

Defense & Space