Industry:
Information Technology and Services
Work:
Exhale Lifestyle Magazine
- Greater Boston Area Feb 2011 - Apr 2011
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Social Media Consultant
Sunstein Kann Murphy & Timbers LLP
Oct 2008 - Mar 2010
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Support Specialist Data Steward
WilmerHale
Dec 2006 - Oct 2008
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IS Support Analyst
Blue Cross Blue Shield
Dec 2004 - Dec 2006
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Enrollment HelpDesk and Quality Supervisor
Simmons College
Aug 2002 - Dec 2004
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Day Support Specialist II
Simmons College
Oct 2000 - Aug 2002
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PC Phone Support Specialist
metasoftware
1998 - 2000
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phone support specialist
Pegasus Communications, Inc
1998 - 2000
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Customer Service Representative
Graphics Express
1994 - 1997
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Intern
Education:
Simmons College 2002 - 2004
ms, communication management
Salem State College 1997 - 2002
Political Science, Business Administration
Skills:
Project Management, Customer Service, Technical Support, Knowledge Management, Information Technology, Outlook, Networking, Vendor Management, Consulting, Microsoft Office, SharePoint, Social Media, Training, Software Documentation, Database Administration, Data Analysis, Business Analysis, Social Networking, Lotus Notes, Microsoft Excel, Process Improvement, Sales, Recruiting, Event Planning, Public Speaking, Strategic Planning, Change Management, Visio, Non-profits, Budgets, Blogging, Coaching, Analysis, Team Building, Marketing, Project Planning, Troubleshooting, Time Management, Strategy, Windows, PowerPoint, Team Leadership, Access, HTML, Leadership, Program Management, Research, Management, System Administration, Microsoft Word