Work:
Austin Energy / Austin
Business Systems Analyst / Application Administrator
BancVue - Austin, TX
Project Manager
Home Depot U.S.A. Inc
(P.A.R.) Proactive Response Supervisor
Southwest Bell Corporation
Level II Technical Manager /Analyst
Marsh & McLennan Inc - Austin, TX
Team Leader/Supervisor
Electronic Data Systems, www.eds.com
Information Analyst Developer
Time Warner Cable, www.timewarnercable.com
Level III Technical Support
Central Texas Medical Center - San Marcos, TX
Pharmacy Technician
Dell Financial Services, www.dellfinancialservices.com
Leasing Coordinator Specialist
First USA Bank - Austin, TX
Financial Service Advisor
City Employees Federal Credit Union - San Antonio, TX
Financial Service Advisor
Central Texas Medical Center - San Marcos, TX
Communications Coordinator
Central Texas Medical Center - San Marcos, TX
PBX Operator and Manager
Education:
University of Phoenix - Phoenix, AZ
Master in Business Administration
Southwest Texas State / Texas State - San Marcos, TX
BS in Psychology/ Biology / Japanese
University of Texas - Austin, TX
Skills:
* 18 years management experience * 10 years business analysis * 8 years business development * 5 years process improvement * 5 years Process Analysis * 4 Project Management * Process Development * Global Cultural Management * Policies Development * Information Management * Account Management * Vendor Negotiations * Vendor Coordination * Vendor Relations * Quality Assurance * Change Management * GIS * Process Documentation