Position:
Manager - Global Research & Analytics at Active Network
Work:
Active Network
since Aug 2010
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Manager - Global Research & Analytics
The Active Network
Feb 2010 - Aug 2010
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Lead User Researcher
Microsoft
Oct 2003 - Feb 2010
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User Experience Researcher
Excell Data
May 2003 - Sep 2003
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Usability Engineer
Siemens
Jan 2002 - Apr 2003
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Usability Engineer
Zanzara Design and Research, Inc.
Sep 2001 - Dec 2001
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Consultant - Human/Computer Interaction
Siemens
Dec 2000 - Jul 2001
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Usability Engineer
Embry-Riddle Aeronautical University
1998 - 2000
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Presidential Fellow
Education:
Embry-Riddle Aeronautical University 1998 - 2000
M.S., Human Factors and Systems Engineering
Bridgewater State College 1996 - 1998
B.S., Aviation Science
Skills:
Human Computer Interaction, User Experience, Research, Product Development, Human Factors, Usability Testing, Heuristic Evaluation, User-centered Design, Contextual Inquiry, A/B testing, Persona Development, MaxDiff, Choice-based Conjoint, Persona Creation, Analytics, Qualitative Research, User Research, Card Sorting, Eye Tracking, User Experience Design, Usability, Software Design, Mobile Applications, User Scenarios, Usability Engineering, Wireframes, Information Architecture, Human Factors Engineering, Agile Project Management, Web Analytics
Interests:
In addition to my professional interests in Human/Computer Interaction, I hold a commercial pilot certificate with seaplane, instrument, and multiengine ratings. I am also a certificated flight instructor and licensed aircraft mechanic. I have worked as a back-country charter pilot and I now enjoy recreational flying and amateur aircraft construction. I also enjoy sailing in the Lake Washington and Puget Sound area.
Honor & Awards:
Gold Star Achievement Award 2007 (Microsoft)
Twice-honored; CSS Great People Great Performance Award 2004 (Microsoft)
Graduated with Distinction (Embry-Riddle Aeronautical University)
Recipient of 1999-2000 Department of Human Factors & Systems Graduate Academic Achievement Award (Embry-Riddle Aeronautical University)
Awarded Link Foundation Research Fellowship (Embry-Riddle Aeronautical University)
Awarded a two-year Presidential Fellowship to pursue a graduate degree in Human Factors Engineering (Embry-Riddle Aeronautical University)
Graduated Summa Cum Laude, Dean’s List (Bridgewater State College)
Eagle Scout