RUSSELL L ANDERSON
Vehicle Board in Martinsburg, WV

Blue Ridge Community & Technical College - Martinsburg, WV
Associate of Applied Sciences in Information Technology Blue Ridge Community & Technical College
Certificate in Business and Technology Blue Ridge Community & Technical College - Martinsburg, WV
Associate of Applied Sciences in Board of Governors Baltimore City Community College
Certificate in Telecommunications Technology

Rank: E4L.i.location.original

Made adds, moves, and changes to on Wide Area Networks & Local Area Networks. Installed backbone cabling and splices to tie building together. Pulled, terminated, tested and documented results of CAT5, CAT5e, CAT6, Coaxial and Fiber Optic cable runs. Terminated 66 Blocks, 110 Blocks, and patch panels in IT Closets and 568A & 568B standard jack configurations at workstations. Installed workstations, copiers, printers, faxes, modems, alarms and phones. Installed and programmed PBX and digital phone systems and related equipment. Installed wireless routers and access points Installed and maintained IT Closets, Installed racks, switches, routers and patch panels, and cable management devices. Maintained central office telecommunications systems, database, devices and Mainframe. Relocated phone lines at mainframe, Connect and disconnected phone lines, Install ISDN lines. Maintain emergency phone systems. Answer trouble calls for Voice and Data networks and document findings and solutions. Completed training in CISCO VoIP Call Manager. Completed training in Inbound Call Center Technology. Maintain databases and records of equipment locations, serial numbers and cost. Made project estimates completed billing and invoices. Provided customer service by direct contact with customers and over phone. Provided new equipment training to customers. Storeroom and inventory control order supplies and maintain price listings. Developed installation manuals and training for summer student workers