Work:
WALGREENS
Pharmacy Care Center Supervisor
AMERICAN EXPRESS - Plantation, FL
Customer Focus Sales/Customer Service Representative
NORWEGIAN CRUISE LINE - Miami, FL
Supervisor, Customer Relations
EDEN ROC RENAISSANCE RESORT & SPA - Miami Beach, FL
Guest Response Operator
Education:
Tallahassee Community College - Tallahassee, FL
Associates of Arts
Skills:
Microsoft Office applications, Lotus Notes, Nice Monitoring Program, Avaya Telephone and applications (CMS Supervisor), IEX TotalView Workforce Management Application, Wilke-Thornton, and SeaWare.